We are excited to now offer FREE Post and packaging to the UK only. For countries in Europe there is a flat fee of £8 postage which is a tracked and signed for service. Outside of Europe is a flat rate of £10 for tracked and signed service.
Can deliver to anywhere in the world, please email for shipping costs. Can be sent 1st Class or tracked depending on your preference.
Return/Exchange Policy – Horse Riding Muzzle UK is dedicated to ensuring top class service with both the products and the service we offer.
Any Munch-N-Done TM can be returned for a refund of exchange provided that returned goods are in “as new” condition. (Clean, unused and in their original packaging).
Please ensure that the returned goods are adequately packaged to prevent damage in transit.
When returning a muzzle, the return postage will be at your expense. As you are responsible for the goods until they are recieved by us, we recommend that all returns are registered and insured when sent as we are unable to compensate for lost or damaged parcels. If the item(s) sent to you is either faulty, or not what you ordered, we will cover the cost of postage for its return).
If you are unsure about any returns, please contact us by email firstname.lastname@example.org or telephone 07917093489.
Once the goods are safely returned to us, in an “as new” condition (clean, unused and in their original packaging), we will refund your original payment for the cost of the goods only (not postage).
This will be refunded within 7 days.
If any goods are returned to us and it is apparent they have been used, or if they are dirty or damaged, we will be unable to refund the full purchase price.